a) I don't like the song template I've downloaded, can I get my money back?

While we pride ourselves on quality, we understand that sometimes the file may not work for you. In that case, refunds are available within 1 week after purchase, but only if the product wasn't downloaded. Once you've logged with a key into download-zone you can not get refund for this product.

b) I paid but I didn't started to download. Just changed my mind, can I get my money back?

Yes if you didn't log into  the download-zone your transaction can be canceled and you will be refunded your money.

c) I logged into download zone but have troubles with downloading or unpacking files, can I get my money back?

No. If you are not able to download or unpack files, please inform us via email () about this and we will provide an alternative download method and a way to unzip the files. If that doesn't work either, we will send you CD/DVD.